Reverse DNS (a PTR record) maps your IP address back to a hostname, for example 203.0.113.10 → mail.example.com. Mail servers check it, and it makes your server look professional in logs and traceroutes.
1. Create the forward record first
At your domain's DNS provider, create an A record (and an AAAA record for IPv6) that points your hostname to your server's IP:
mail.example.com. A 203.0.113.10
mail.example.com. AAAA 2001:db8::10 2. Set the PTR record in the control panel
- Log in to the control panel and open your server.
- Go to the network / IP addresses section.
- Enter your hostname (for example
mail.example.com) as reverse DNS for the IP and save.
You can do this yourself at any time – no ticket needed.
3. Check it
dig -x 203.0.113.10 +short
nslookup 203.0.113.10 Changes can take a little while to appear because of DNS caching. For mail delivery, also see our guide on sending email from your VPS.
Last updated 2026-10-25. Need help? Open a ticket – our team answers 24/7.